Enterprise Computing, Network Infrastructure and Cyber Security

We learn. We anticipate new trends and new threats. We take steps to prevent system failures before they can cause interruptions to the day-to-day business of our clients.

Enterprise Computing

Unsurprisingly, efficient use of Enterprise Computing resources can give your business a big leap forward

  • Lifecycle Management Services
  • Large-scale Technology Deployments
  • BYOD-Endpoint Management

Network Infrastructure

Optimized to improve communication, create efficiencies and increase productivity

  • Server and Storage Architecture
  • Networking
  • Optimization and Virtualization

Cyber Security

Keep your business safe by protecting every layer of your network

  • Enterprise Asset Discovery
  • Cyber Health Check
  • Threat Intelligence/ Detection

The overwhelming challenges of IT Infrastructure Management

To keep the infrastructure running smoothly, and get it back in order quickly when something goes wrong, organizations need the right plan and the right resources, from an expert IT team who has a deep and broad understanding of IT infrastructure processes.

Through our team of talented, skilled and client-focused professionals, we offer our clients a full suite of IT infrastructure management encompassing end-user computing, network & security services, platform & application operations, and technology consulting.

IT infrastructure management comes with its own unique challenges. Supposedly IT infrastucture is hidden from sight. It is designed and created by specialists for specialists. Users in general are not expected to deal with it.

The next top challenge is to find a balance between budgets and needs. CIOs will be coerced to consider a number of options before they can make the right choice. The task does not just end there, even the final choice is impeccable. Ongoing maintenance and management contribute equally, if not more significantly, to the CIO’s (and thereby the organization’s) headaches.

IT Infrastructure Monitoring has evolved beyond imagination over the last decade and continues to, courtesy of new technology. It’s not focused on IT elements anymore, as Infrastructure & Operations (I&O) is becoming more business-centric. That also gives rise to challenges for CIOs who need to adapt at a quick pace.

Let's Build Better. Together.

Organizations need to implement a comprehensive IT strategy to ensure the right technologies and resources are in place for not just the present, but the future. Modern IT functions must be able to respond to daily challenges, to test, launch and support, and, at the same time, CREATE VALUE.

IT should enable your organization to do the work needed to realize its goals. Often IT is seen as separate to this, but they should be highly aligned and in sync. The IT Strategy should directly reference and support the overall organization’s vision, values and goals as much as possible.

When it comes to technology, it can be easy to concentrate on products, software and tools and lose sight of the broader requirements of the business users. Investing time to look at what staff want to achieve and how they want to work.

An IT Audit will provide you with the in-depth knowledge required to understand what needs to be developed and improved to be able to deliver improvements in IT across the organization.

It is wise to undertake a simple Gap Analysis. Speaking to staff, customers and getting feedback about what works well and needs improvement is a logical place to start.

Look at all your existing hardware, software licences and IT security – is it sufficient going forward and when are you planning to refresh or update it?

Evaluate Bring Your Own Device (BYOD) – is there a comprehensive framework to control your data and prevent loss?

The holy grail for modern IT teams is to be more proactive than reactive. This is no mean feat but developing a plan that will allow for planned checks, maintenance and tools will save countless hours lost to reactive outages and interruptions.

A good IT Strategy should include time for training, knowledge sharing, shadowing, mentoring and upskilling as well as time to be creative and innovate – keeping abreast of trends, products and new features is essential to keep up with the constant change and opportunities new developments in technology bring.

The IT strategic plan will also define the strategy an organisation will implement to enable its IT infrastructure and overall portfolio to be used by staff to the fullest extent, and output that directly supports the organisation’s core strategy, vision and priorities.

Organisations who involve their employees and staff in IT planning and strategy reap rewards in the long term, especially when it comes to implementation and getting ‘buy in’ of the plan and its proposed actions.

Setting up an IT Steering Committee including a good cross section of the organisation at multiple levels is something we have done to great success in the past, as it helps everyone feel a part of shaping IT for the benefit of their teams, and reduce the fear of unknown change being “pushed” on them by an invisible IT function!

Realistic timescales need to be set for your IT Strategy, and it needs annual review and sign off – such is the pace of change. We typically suggest an IT Strategy aims to cover a 3 year period but progress against it checked and reported on a monthly or quarterly basis; it is a living document after all.

Budget is also an area that can be overlooked, leaving Finance staff with unpredictable IT costs that can have the knock-on effect of hampering investment. Time spent during the strategic planning process looking at historical IT spend over the last 1 – 2 years is a simple way to baseline a budget for the forthcoming period, with allowances for some contingency and project work. This baseline can be tracked against actuals over the year and reviewed at year end.

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Drop us a line

We help our clients to review, plan, design and deliver on their IT strategy.

E-mail: [email protected]
WhatsApp: +852 6099 4407